Unveiling Our Commitment to Excellence in Exterior Home Repair, Serving Pittsburgh, PA – About Us.
Welcome to Bella Construction & Development Inc., where craftsmanship meets exceptional customer service to create lasting results. For over 30 years, we’ve been a trusted name in construction, offering a wide range of products and services at unbeatable prices. Whether it’s roofing, siding, gutters, or windows, our team is here to provide precision, detail, and a customer-first attitude. Our goal? To ensure our customers feel satisfied and valued, so they come back for repeat purchases time and again.
What We Do: Your Partner in Exterior Home Repair, Serving Pittsburgh, PA – About Us.
At Bella Construction, we see ourselves as more than just a construction company—we’re your partner in creating the home or business space of your dreams. Whether you’re looking for a roof replacement, a complete home renovation, or installing new energy-efficient windows, we offer services tailored to your specific needs. We handle everything from start to finish, so you don’t have to worry about a thing.
What makes us stand out is our approach to project management. We ensure that your project runs smoothly, stays within budget, and finishes on time. Our experienced team manages the details, giving you peace of mind throughout the process. You can trust us to be there every step of the way, committed to delivering the best possible customer service experience.
Our customer service team is dedicated to making sure every interaction is positive, and we work hard to turn existing customers into repeat customers. We aim to create satisfied customers who will recommend us to their friends and family.
About Our 30 Years of Quality and Trust
Bella Construction has been serving the Pittsburgh area for 30 years. In that time, we’ve built a strong reputation based on quality standards, customer loyalty, and innovation. Our journey from a small local business to a well-known construction company is a testament to our commitment to delivering excellent results and creating happy customers. Our success comes from focusing on customer interactions and ensuring that every client walks away satisfied. Whether it’s through word of mouth or positive reviews, we’ve grown our customer base and built a lasting legacy in the construction industry. We’re proud of the work we’ve done and look forward to continuing our legacy of excellence.
About Our Leading Way in Exterior Home Repair and Remodeling, Serving Pittsburgh, PA!
Bella Construction & Developement Inc. leads the way in construction, defining excellence through 30 years of innovation. Our commitment to quality, innovation, and client satisfaction sets us apart as industry leaders.
10,000+
30+
92%+
100+
About How We Measure and Improve Customer Satisfaction
We know that providing great service isn’t just about the final product; it’s about making sure you have a fantastic experience throughout the entire project. That’s why we take the time to measure customer satisfaction and use that feedback to improve our services.
We regularly collect feedback from our clients using surveys and Customer Satisfaction Surveys (CSAT). These surveys help us understand how well we’re meeting your needs and where we can make improvements. Our customer satisfaction score (CSAT) provides insights into how satisfied our customers are with their experiences.
In addition to surveys, we track our Customer Effort Score (CES), which tells us how easy it was for you to work with us. Was the process smooth? Were your concerns addressed quickly? We use this information to fine-tune our services, ensuring increased customer satisfaction with each project.
Our net promoter score (NPS) helps us gauge how likely our customers are to recommend our services to others, while our customer service representatives are trained to handle open-ended questions and address any pain points you may have.
About the Power of Word of Mouth and Positive Reviews
One of the things that keeps our business growing is the power of positive reviews and word of mouth. Nothing speaks louder than the recommendations of our satisfied customers. When you share your experience with others, it helps build trust in our work and opens the door for new clients to see what we’re all about.
In today’s world, social media plays a huge role in how we stay connected with our clients. We’re active on platforms like Facebook and Instagram, where we showcase our latest projects, engage with our customer base, and gather valuable feedback.
Social media is an easy way for us to stay in touch and provide updates on our services, making it easier for new and returning clients to find us. Our online presence reinforces the trust we’ve built over the years. By sharing photos, stories, and positive reviews, we show potential customers why Bella Construction stands out in the construction industry.
About Our Customer-Centered Approach: Listening and Delivering
At Bella Construction, our customers are at the heart of everything we do. From the first consultation to the final walk-through, we take the time to listen to your needs and tailor our services to match. Whether you’re planning a small repair or a major renovation, we’re committed to providing personalized solutions that fit your budget and timeline.
But it doesn’t stop there. We also make it a point to be responsive throughout the project. If you have concerns or need adjustments, we’re here to make things right. This approach ensures that happy customers turn into loyal clients who know they can trust us to deliver.
Our commitment to improving customer satisfaction shows in how we handle projects. We don’t just aim to get the job done; we aim to do it in a way that leaves you feeling heard, valued, and happy with the results. By understanding the types of customers we serve, we can better tailor our interactions to meet your unique needs.
About Our Quality Standards and Reliable Project Management
One of the reasons Bella Construction stands out is our dedication to quality standards. We don’t believe in cutting corners or compromising on materials. Every project we take on is completed with care and attention to detail, ensuring that the end result is something both you and we can be proud of.
Our focus on project management ensures that every project is well-organized and efficiently executed. From the planning stages to the final inspection, our team is involved every step of the way, coordinating each detail to ensure everything runs smoothly. This level of attention ensures that we meet our clients’ needs while staying on time and on budget.
Good project management is the backbone of every successful project we do. It’s what allows us to consistently deliver top-quality results, and it’s a big part of why our clients keep coming back. Ultimately, the bottom line is that satisfied customers are the heart of our business.
About Our Services That Shine
Our services include roofing, siding, gutter installation, soffit/fascia work, and window replacement. Whether you’re looking to enhance your home’s curb appeal, improve energy efficiency, or protect your property from the elements, we offer solutions designed to fit your needs.
Our roofing services are a standout, providing long-lasting protection for your home with durable, high-quality materials. We pay attention to quality standards with each roof we install or repair, ensuring that your home stays safe and secure for years to come.
We also provide top-tier siding and window installation services, designed to boost your home’s aesthetic while increasing its energy efficiency. When you work with us, you get the peace of mind knowing that every detail is handled by professionals committed to delivering the best.
We Always Work With
Energetic Team
Tom Markey
Paige Cermak
Michelle Detar
Join the Bella Construction Family
With over 30 years of experience, a dedication to quality standards, and a customer-first approach, Bella Construction has become a trusted name in the construction industry. Whether you’re planning a renovation, installing a new roof, or upgrading your windows, we’re here to help, providing services you can rely on from start to finish.
Join the Bella Construction family today and experience the difference that top-notch craftsmanship and exceptional customer service can make. Reach out to us to learn more about our services, schedule a consultation, and get started on your next project. We’re excited to help you bring your vision to life!
